FAQ

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on the shipping type. The Free Shipping takes about 15-20 business days, and the Express Shipping by DHL is 5-7 business days. Delivery details will be provided in your confirmation email.

On our online store, free shipping is available for orders over $99.99. If your order amount is less than $99.99, then we'll charge $15 for the shipping fee. If you need the estimated delivery, it requires paying an extra $15.

Of course you can. Please contact us before your order is shipped. We will cancel your order. If you need to modify your order, please contact us asap after placing it. Otherwise, we may not have enough time to prepare, and the delivery time will be delayed.

You can click here to track your order. Please note that if your package is not sent yet, you are unable to check order status. Once your package has shipped, you can follow its delivery status.

We have directions for finding your size on our website at the following links: Size Guide. If you have further questions, please feel free to contact us.

Sorry, our website does not currently support customization, and only sells finished products. Or you can tell us what kind of product you want, we will find the same style for you.

Please see our Return Policy.

Yes. You can contact us for an exchange, and we will provide exchange service for you.

Sorry, the special product (70% off) is non-refundable and non-exchangeable. So please be sure to confirm the size before placing an order. If you are confused about size, please feel free to contact us.

We accept all of the following forms of secure online payment: PayPal, Credit Card via PayPal, Credit / Debit Cards directly. Please clik here to learn more.

You can contact us through our contact page! We will be happy to assist you.